Our Client Feedback
At Oak Grove Psychology, we believe in the power of therapy to make a positive impact on people's lives. But don't just take our word for it - below, you'll find feedback from our past clients who have experienced the benefits of our services firsthand. These testimonials offer a glimpse into the positive changes our clients have achieved, from overcoming anxiety and depression to managing ADHD and improving relationships. We hope their experiences inspire you to take the first step towards your own well-being journey.
“I came to Anna as I was experiencing high levels of anxiety. I had 20 sessions of therapy. From the very first session I had with Anna I felt very comfortable opening up and talking about how I felt about myself and how this was affecting by behaviour and my life. Anna showed such compassion and understanding and helped me to be more compassionate and understanding towards myself. We worked together to find strategies and techniques I can use every day to help me prioritise my own well-being - in the workplace and in my family life. My therapy with Anna was a hugely positive and enlightening experience which has helped me find a better balance in my life and cope with anxiety if it arises”
“Therapy for me was something I had always held in my mind as some kind of negative. Somehow it was admitting failure or weakness on my part because I needed help. Having now experienced what therapy can give me I now feel I have made myself stronger and more rounded as a person. I hold this work on myself as some of the most important work I have done in my life and the awareness of my own mind is now such a valuable tool to me. Working with Anna I would describe as my safe space, it's hard to describe it any other way, when you are opening up about yourself and you are fearful of judgement or wondering what is wrong, Anna is able to create an environment that makes you feel safe, gently advising. I have learnt so much about myself and therapy was so valuable”
“I am incredibly grateful for the experience I've had during my therapy sessions with Anna. Her kindness and compassion created a safe and nurturing environment that made it easy for me to open up and share my thoughts and feelings. Anna's years of experience were evident as she tailored each session to address my current needs, providing insightful guidance and support. Her empathetic approach and deep understanding fostered a sense of trust, allowing me to explore and navigate my personal journey with confidence. I highly recommend Anna to anyone seeking a therapist who not only possesses a wealth of experience but also possesses the unique ability to connect on a human level”
“I’m extremely satisfied with all the practices I’ve learned, and I keep recommending my friends and family to Oak Grove Psychology. I’ve learnt to label my emotions and stop and think before responding. I appreciated being able to speak freely. I feel a bigger connection to my friends and family, as I now understand myself a lot more. I am able to tackle stronger challenges in my life, as I am able to label my emotions as I go”
“Put simply, this has completed changed my life. Anna was able to relate to my challenges and offer an alternative way to deal with these challenges. She is a great listener and communicator, and she gave me a clear way and advice to improve my situation. The relationship I have with my family has transformed. The path I was on was looking bleak and I think would have resulted in divorce. With Anna's help and advice, I've completely changed this. The journey also gave me time to reflect on myself, who I am and who I want to be, this lead to a self-transformation both mentally and physically.“
“I was at my lowest ebb when I started sessions with Anna, having burnt out of my career with chronic stress, my anxiety was at its highest and my self-confidence had disappeared. Having validated the way I was feeling, Anna then helped me see that my powerful self-critic had taken over my every thought and she taught me a variety of techniques to help notice my feelings and diffuse them, choosing which of my own thoughts served me and letting others pass or challenging them. This mindful reflection, among many other things Anna taught me, has become essential in my daily life and I now have a more compassionate attitude towards myself, am happier than I have ever been and have a promising new career on the horizon. This personal growth would have been impossible without Anna's considerate and powerful guidance at my darkest time”
“Dr Luanne Mason is an absolutely fantastic clinician, she is warm and empathetic and she challenges me when I need it. She seems to have a really thorough understanding of my experiences and needs and I can tell she really cares about her clients and the work that she does. I have really enjoyed working with her and I am looking forward to continuing to work with her”
“I am extremely happy with the service that Oak Grove Psychology has provided. I initially contacted them regarding an ADHD assessment and was impressed with how thorough their initial screening was when compared to other providers I had contacted. My assessment was with Dr Luanne Mason and she made me feel comfortable and relaxed throughout, to the point where the assessment felt more like a chat with a friend than anything else. Dr Anna Norris handled the logistics and was extremely helpful and communicative throughout the process and even went above and beyond post-assessment to ensure that I had relevant documents to use when claiming back against my insurance provider. I would highly recommend them”
“Therapy was really helpful to be able to verbalise everything to an unbiased person and really helped me make sense of what was going on in mind to give me back control of my own life”
“The therapy sessions have helped hugely. I felt able to express my stress and burnout issues in a safe space, and Anna has given me some very practical strategies to deal with them, as well as making me feel much better about why I was struggling in the first place. I felt listened to and the therapy really matched my exact needs. I would highly recommend Anna.”
“I was extremely unwell and very low before starting treatment. I was thinking of suicide almost everyday and could not see another way out. Then my treatment started with Anna and she completely changed my perspective on things. The exercises and thought processes which I have adopted have help me to stay focussed and happy. Without the help of Dr Anna Norris, I believe I would not have made it through my dark times and not have been able to write this testimonial. Thank you Dr Anna for saving my life and keeping my wife and children with their husband and father.🙏🏻”
“Anna was great! Very knowledgeable and shared with me very useful tools that now I have integrated in my everyday routine”
“My experience with Anna has been incredibly positive. She effectively used ACT and CBT, helping me meet my goals and values, address my challenges, and use mindfulness techniques to improve my emotional resilience, along with practical strategies to reframe negative thoughts. I'm genuinely impressed by Anna's skilfulness in adapting these approaches to my needs, especially during difficult moments where she strategically guided and advised me as I needed. Her expertise and compassion made therapy effective and transformative, exceeding my expectations”
“Dr Anna was very patient, gave me some very good tools to help implement. It's a learning curve to do this after a long time of doing things a certain way even if you know that way isn't best”